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Opinionmeter
The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their POINT-OF-EXPERIENCE – the place of their purchase decision or their experience with the business.
POE data provides contemporaneous insight into consumers’ subjective attitudes, evaluations and decision processes at the moment the customer takes the product off the shelf, or when she receives the service.
Opinionmeter has recently introduced an integrated, automated and real-time hardware and software system. This Opinionmeter System gathers large amounts of “primary response data” from wherever the experience occurs, analyzes it, and transforms that data into information it delivers to any authorized person anywhere in the world for meaningful actions. The system is quickly implemented, easy, convenient, and economical to use.
Compact, lightweight and wireless, the web-enabled Opinionmeter XL can sit atop a lobby stand, or service desk. It can be placed in waiting rooms, near exits, next to teller's windows, in your tradeshow booth or at your next company meeting. It can also be easily rotated from branch to branch to provide a customer satisfaction index that can be re-evaluated on a periodic basis. Opinionmeter’s web-based SurveyManager software permits questionnaires to be printed in any language and programmed the same simple way everywhere in the world. The hand-held Opinionmeter also enables you to get into even smaller spaces: supermarket check out lines, doctor's offices, as well as on board planes and trains. So whatever type of feedback you're after, we'll get you closer.
Postal Offices
Military Bases
Hospitals & Pharmacies
Credit Unions & Banks
Trade Shows, Exhibits & Conventions
Universities and Schools
Department Stores & Other Retail Stores
Airport Waiting Areas & VIP Lounges
Museums & Zoos
Hotels/ Resorts & Casinos 3
Supermarkets
Cafeterias & Food Service
Employee Polling
Amusement Parks & Fairs
Contact information:
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